Соображения знать о pinco

Соображения знать о pinco

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After the issue had been forwarded to the Complaints Team, they had contacted the casino for further clarification. The player had finally been able to successfully withdraw his winnings in virtual currency. The casino had advised him to use the same method for future transactions. The Complaints Team had marked the issue as resolved.

However, during the course of the complaint, the player had received his winnings. We had confirmed the resolution of the issue and marked the complaint as 'resolved' in our system.

We had advised the player to wait for the standard processing time of two weeks and assured him we would intervene if the issue persisted. The player had previously successfully withdrawn 4500 RON. Eventually, the player confirmed the receipt of the 2000 RON. We then marked the complaint as resolved.

Фрибеты запросто например. Иногда букмекер раздает фрибеты всем желающим – запросто заходите в раздел бонуса и забираете его.

You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Upon reaching the next level in the VIP Program I didn't receive the rewards, you may wonder why, huh?

The player had mainly been playing live roulette and had cancelled a bonus that he had received. He was unable to access his winnings due to the account ban. After the player's communication with the casino and our intervention, the issue had been successfully resolved and the casino released his winnings.

There was no issues, everything was verified within 20 min, and received email from Gigadat confirming my cash out request, and they said they will process it the next business day, but later that day the money was deposited in my account. About 12 hours after I requested the cash out..Awesome!!

Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system.

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PinoCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

С усиленной верификацией дела обстоят сложнее. После регистрации ее обычно не инициализируют – усиленную верификацию применяют только к тем игрокам, которых заподозрили в нечестной игре (вилки, договорняки, использование сторонних программ). В этом случае ваш аккаунт заморозят, погодя чего с вами свяжется служба безопасности – есть смысл будет созвониться с ними по видеосвязи в свой черед ответить на ряд вопросов, обычно задают вопросы, связанные со ставками, которые вы совершали.

The player from Germany has requested withdrawal a week ago. It has been pending since. The complaint was resolved as the player received his withdrawal.

We recommended the player contact the payment provider for investigation. Eventually, the player confirmed that the money arrived in the casino account within the expected timeframe, and the complaint was marked as resolved.

You can send us a letter to [email protected] with the subject "casinoguru". Tell us an email address from your account and maybe more details about difficulties you've this url met. We'll try to find where was the problem.